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Error 102: Could not connect to your 3D Software
Error 102: Could not connect to your 3D Software
Maxx Burman avatar
Written by Maxx Burman
Updated over a week ago

What it means

Cargo requires a connection to your 3D software in order to Install Plugins and to Import Assets.

Error 102 occurs when Cargo cannot connect to the plugin in your 3D Software during Software Setup.


How to fix it

Check to make sure your 3D Software is shut down and go through Software Setup again.

If your 3D software is running during Software Setup, the Cargo plugin will not be properly installed. Only open your 3D software once the instructions direct you to activate the plugin within your 3D software.

You can find guides on how to do this for each 3D software here:

If you are still having issues after checking your plugin connection, contact us at info@kitbash3d.com and we’ll get you up and running in no time.

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