What it means
Cargo requires a connection to your 3D software in order to Install Plugins and to Import Assets.
Error 102 occurs when Cargo cannot connect to your 3D Software during Software Setup.
How to fix it
Check to make sure your 3D Software is shut down and go through Software Setup again. If your 3D software is running during Software Setup, the Cargo plugin will not be properly installed.
Only open your 3D software once the on-screen instructions direct you to activate the plugin within your 3D software.
You can find guides on how to do this for each 3D software here:
At the bottom of each guide, we include troubleshooting checkpoints to review that are specific to each 3D software.
If you are still having issues after checking your plugin connection, contact us at info@kitbash3d.com and we’ll get you up and running in no time.