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Error 103: Unknown Plugin Error
Maxx Burman avatar
Written by Maxx Burman
Updated over a week ago

What it means.

Cargo requires a connection to your 3D software in order to Install Plugins (see Basic Software Setup) and to Import Assets (see Download / Import).

Error 103 occurs when Cargo is able to connect to the plugin in your 3D Software, but encounters an error that is blocking communication.

How to fix it.

Step 1: Close your 3D Software, and open it again. Make sure the plugin is connected.

You can find guides on how to do this for each 3D software here:

Step 2: Restart Cargo.

Step 3: Try importing a different asset to see if the plugin connection is successful.

If you are still having issues after trying these 3 steps, contact us at and we’ll get you up and running in no time.

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