Cargo requires a connection to your 3D software in order to Install Plugins (see Basic Software Setup) and to Import Assets (see Download / Import).

Error 101 occurs when Cargo cannot find a selected 3D software installed on your computer.

Step 1: Check what Software and Version are installed on your computer.

Step 2: Check the Supported 3D Software / Render Engine guide to make sure Cargo supports your current version.

Step 3: If you are encountering this error during Software Setup, and your Software / Version number are supported, continue by using Advanced Software Setup.

Step 4: If you are encountering this error during Download / Import, go to your Account Settings and make sure you have the correct 3D Software and Version number set as your default software.

If you are still having issues after trying these 4 steps, contact us at info@kitbash3d.com and we’ll get you up and running in no time.