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KitBash3D Accounts and Orders

KitBash3D Accounts and Orders

Look here for help regarding your KitBash3D Account, previous purchases and orders, and downloads.

Steve avatar Maxx Burman avatar
7 articles in this collection
Written by Steve and Maxx Burman
Orders

When you buy a kit do you gain access to each file format?

Yes! You can download your purchased Kit(s) in any of the formats we provide.
Steve avatar
Written by Steve
Updated over a week ago

Could you resend me the download link for the Kit I purchased?

You can download your kits any time from your KitBash3D account!
Steve avatar
Written by Steve
Updated over a week ago

Could you resend me the invoice related to my order?

You can download invoices from your orders any time from your KitBash3D account.
Steve avatar
Written by Steve
Updated over a week ago

Can I return or exchange a kit?

All sales are final. We cannot provide returns or exchanges.
Maxx Burman avatar
Written by Maxx Burman
Updated over a week ago
My KitBash3D Account

How do I create a KitBash3D account?

KitBash3D Accounts give you access to download your purchased kits as many times as you need, in any format we support.
Steve avatar
Written by Steve
Updated over a week ago

I have purchases connected to two email addresses... Is there a way I can combine them both into a single account?

Yes. We can help you combine those.
Steve avatar
Written by Steve
Updated over a week ago

I accidentally ordered a kit twice. Can I delete the duplicate copy?

Removing duplicate kits from your account.
Steve avatar
Written by Steve
Updated over a week ago
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