KitBash3D Accounts and Orders

Look here for help regarding your KitBash3D Account, previous purchases and orders, and downloads.

7 articles in this collection
Written by Steve and Maxx Burman

Orders

When you buy a kit do you gain access to each file format?

Yes! You can download your purchased Kit(s) in any of the formats we provide.

Written by Steve
Updated over a week ago

Could you resend me the download link for the Kit I purchased?

You can download your kits any time from your KitBash3D account!

Written by Steve
Updated over a week ago

Could you resend me the invoice related to my order?

You can download invoices from your orders any time from your KitBash3D account.

Written by Steve
Updated over a week ago

Can I return or exchange a kit?

All sales are final. We cannot provide returns or exchanges.

Written by Maxx Burman
Updated over a week ago

My KitBash3D Account

How do I create a KitBash3D account?

KitBash3D Accounts give you access to download your purchased kits as many times as you need, in any format we support.

Written by Steve
Updated over a week ago

I have purchases connected to two email addresses... Is there a way I can combine them both into a single account?

Yes. We can help you combine those.

Written by Steve
Updated over a week ago

I accidentally ordered a kit twice. Can I delete the duplicate copy?

Removing duplicate kits from your account.

Written by Steve
Updated over a week ago